• Understanding mentality of communicators
• The process of communication
• Factors that affect communication process and how to take advantage of these factors
• Identifying the dominant type of the other communicator
• How to best communicate to different types of people
• Building rapport during communication
• Skills for receiving, processing and sending information in communication
• Building personal reputation and strong relationship through effective communication.

Duration: 2 days
Venue: Upon client’s request (Hotel, Resort, Office…)