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Effective Communication Skill


  • Understanding mentality of communicators
  • The process of communication
  • Factors that affect communication process and how to take advantage of these factors
  • Identifying the dominant type of the other communicator
  • How to best communicate to different types of people
  • Building rapport during communication
  • Skills for receiving, processing and sending information in communication
  • Building personal reputation and strong relationship through effective communication.


Duration: 2 days
Venue: Upon client’s request (Hotel, Resort, Office…)

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