Models of Exceptional Management - MEM is the management & leadership program that is best used for trading business in Vietnamese market, especially for all agency leaders who wish to build a strong team with with annual higher & higher production thru producers’ development vertically & horizontally with profitable operations. This is the course of practical case-studies combined with all scientific management principles that are practically used successfully in both world-wide and nation-wide.

• After the course, all learners are fully aware & apply:
• Right thinking about the roles and responsibilities of an agency leader in the business.
• Fully aware of their roles & focus on 3 Ps - Production growth thru Producer’s development with Profitable operations.
• Build unit, branch culture and set up systems, procedures in unit management.
• Prepare annual business planning with new recruits, active agents, case-size and persistency in order to achieve all targets;
• Recruitment and selection process: Searching, evaluating & attracting talents for vertical and horizontal growth.
• Education & training process of an agency leader for their newly recruited agents for early success;
• Monitoring & evaluating as well as motivating process for agents;
• How to effectively conduct monthly unit/ branch meeting and weekly 1-2-1 meeting with agents;
• Make the difference when applying all models of exceptional management in their real life business.

The program is designed basing on 4 modules. Each module will cover some professional models in management and leadership of an agency leader. With these 4 modules, we equip your agency leaders with full models of exceptional management to achieve production growth annually thru producer’s development both vertically & horizontally with profitable operations.
 
Module 1: Thinking & Managing (01 day)

• The job of an agency leader – to WIN 3 Ps.
• An agency leader’s profile.
• Main responsibilities of an agency leader.
• Challenges in agency management – The rule 20-60-20.
• Five year plan - annual business plan.
• Management methods: Management by Process (MBP), Management by Objective (MBO) & Management by Values (MBV)
• How to build a strong agency team?

 
Module 2: Selecting & Maintaining (01 day)

• The most important job.
• Recruiting basics.
• The rule 80/20 for an agency leader.
• Recruitment process.
• Agents’ selection profile – Searching sources
• Searching for high potential prospective agents.
• Interest arousing strategy from prospective candidates.
• Techniques to evaluate prospective candidates.
• Techniques to attract talents to your team – Sunday Punch tool.
• Reservoir list – How to attract VIP candidates to your team.

 
Module 3: Training & Developing (0.5 day)

• Principles in developing newly recruited agents.
• Education & training process for an agency leader.
• Join field work (JFW) model.
• Things to be done in the 1st 30, 60 and 90 days for a newly recruited agents.
• Formula to build trust for your agents.

 
Module 4: Monitoring & Directing (0.5 day)

• Monitoring principles.
• Production triangle.
• Monitoring process.
• How to conduct a monthly meeting effectively?
• How to conduct a 1-2-1 weekly with your agents effectively & persuasively?
• MEA formula in monitoring & evaluating.
• Time allocation for each level of management.

This training program is purposely designed for all agency leaders, unit managers or sales manager in the trading industry.

COURSE INFORMATION

3 days of in-door training consecutively for ideal from 20-45 pax/ class